Glossary/Platform

Dialer credits

Dialer credits are a single usage unit shared across dialing, AI voice, and roleplay, so you top up one balance instead of juggling per-feature meters. On Dialfyne, 1 credit is a minute of standard connected talk, AI talk is 4 credits a minute, and a voicemail drop is 0.25.

Credits keep usage-based pricing simple: one pool the whole team draws from, with a short burn-rate table. Recording, transcription, scorecards, and live coaching are bundled in, not metered.

Because unanswered calls are free, most dialing minutes cost nothing. When you need more credits you buy them at your plan rate, never a penalty, and high-volume teams get volume discounts.

See it in Dialfyne

Related terms

See how Dialfyne puts this to work.

A usage-based phone system for sales teams: power dialer, AI roleplay, and a 24/7 AI receptionist. Reps are free.