Custom pricing builder

Price the usage. Keep the platform.

Dialfyne pricing is built around what your team actually needs: reps, call volume, connected minutes, and phone lines. No fixed plan ladder. No feature paywalls.

Human connected talk

1 credit / min

Email sent

0.25 credits

Assumed connect rate

10% of calls

Avg connected call

8 minutes

The quote follows the work.

Start with an estimate, then tune the real quote around your expected call volume, line needs, billing controls, and any enterprise requirements.

Hard stop

Dialing and AI pause at the limit you set. You never get a surprise bill.

Auto top-up

Keep the team moving by adding credits at the same volume rate when usage runs higher than expected.

Custom volume discounts

Higher committed usage can move into custom rates and billing terms without changing platform access.

Build your monthly estimate

Assumes 10% of outbound calls connect at ~8 minutes each, and that each inbox sends up to 20/day across 21 working days. Domains are calculated from your inbox count — a domain safely carries 5.

Reps never create seat fees. They size your lines and inboxes, nothing else.

Total outbound attempts across the team. No-answer calls and ring time do not burn credits.

We recommend at least 3 so daily send limits never throttle a rep. Set 0 if you only want dialing.

/ rep

More lines mean more local presence and better connect rates. Most teams run 3.

/ rep

Talk time

4,000

minutes from 500 connects

Emails

10,080

24 inboxes × 20/day

Phone lines

24

3 per rep at $2/line

Domains

5

max 5 inboxes each

Every inbox includes warmup, DMARC/SPF/DKIM setup, and ongoing domain monitoring — no add-on, no separate line.

Volume rate guidance

These are pricing bands for custom estimates, not packages. Your quote is built from actual estimated credits plus phone lines.

Current estimate

Starting usage

$0.08/credit

Starting rate

For lighter monthly usage

Team volume

$0.07/credit

10,000+ monthly credits

Applies as monthly credits grow

Scale volume

$0.06/credit

30,000+ monthly credits

For steady high-volume teams

Volume floor

$0.05/credit

100,000+ monthly credits

Best public guidance rate

Enterprise

Custom

250,000+ monthly credits

Custom rate and terms

What Every Customer Gets

One platform. One shared pool. No seat maze.

Pricing changes with real usage, not with feature gates. There is no overage penalty, and high-volume teams get custom rates with built-in volume discounts. The core Dialfyne system stays together, so teams do not have to buy a dialer, a roleplay product, and a voice AI tool separately.

Dialing and phone ops

  • Power dialing and managed local numbers
  • Voicemail drop and call recording controls
  • Outbound AI voice workflows (consented / warm lists)
  • Platform email review and reply workspace
  • Transcripts, summaries, and call activity history
  • Client-level credit controls and hard-stop protection

Training and coaching

  • Voice roleplay rooms and custom buyer scenarios
  • Scorecards, rep trends, and coaching notes
  • Manager review workflows
  • Shared usage pool instead of per-rep roleplay seats
  • Optional avatar and on-camera coaching as a premium add-on

Revenue operations

  • Admin and client usage views
  • Owner controls for internal, demo, and unlimited accounts
  • CRM and workflow connections as they are enabled
  • Setup, onboarding, and guided configuration
  • Billing-ready top-up path as the payment system comes online

Credit Rules

Four rules are enough.

Credit pricing only works if the math is easy to remember. Dialfyne keeps AI simple: if AI is talking live, it is 4 credits per minute.

ActivityCredit rateExample
Human connected talk1 credit per minute60 minutes = 60 credits
Outbound AI voice and voice roleplay4 credits per minute60 minutes = 240 credits
Voicemail drops0.25 credits each100 drops = 25 credits
No-answer dials, ring time, transcripts, scorecardsIncludedNo credit burn

Pricing FAQ

The parts people ask about.

A credit is the shared unit for billable work in Dialfyne. Human connected talk uses 1 credit per minute. AI-powered talk, including outbound voice-agent minutes and voice roleplay, uses 4 credits per minute. Voicemail drops use 0.25 credits each.

No. Dialfyne is not priced per seat. Add reps when you need them. The main cost drivers are connected talk time, AI talk time, voicemail drops, and phone lines.

We estimate the actual credits your workflow needs, apply the right volume rate, and add phone lines at $2 per line per month. The public guidance starts at $0.08 per credit, then moves to $0.07, $0.06, and $0.05 as monthly usage grows. Enterprise accounts get custom rates and billing terms.

Phone lines are billed separately at $2 per line per month. The dialer currently supports one to three configured lines per rep; teams tune that mix around volume, connect rate, and number health.

It is your call. Set a hard stop so dialing and AI pause at the usage limit you approve, or turn on auto top-up to keep the team moving at the same volume rate. For qualified accounts we can also enable owner-approved overage. Either way, there is no penalty rate.

Yes. Top up anytime and the extra credits bill at your current volume rate, not a markup. Auto top-up can handle it for you so the team never stalls mid-shift.

Yes. The point is to shape pricing around the customer. High-volume teams can get custom rates, committed usage, multi-workspace controls, procurement support, and custom billing terms.

What the money actually buys

Infrastructure, checks and coaching that run whether or not anyone is watching.

Email that reads like a person

One at a time, checked before it sends

Research-backed emails generated individually, each passing spam, cadence and anti-template checks, with a human approving before anything leaves.

  • No trigger, no email — generic outreach is refused rather than degraded
  • Anti-template checks compare against the whole campaign, not just word overlap
  • Every check result is visible on the email you are approving
Review queue

Head of Sales, mid-market GC

Subject: the Calgary pilot hire

Passed 11 checks

A new pilot project manager in Calgary usually means you are proving the model in a market where you have no references yet...

Facts traceable · every claim tied to a source
Spam score · 0.0 / 3.0
Human cadence · 5 sentences, cv 0.52
No AI tells · none found
Not a template · shares no opening with 19 recent
Every email is checked before anyone reads it. Failures are rewritten, not sent.

Reps who get better

Scored calls, targeted practice

Every call scored, weak areas identified, and practice rooms built from the objections the team really hears.

  • Coaching arrives during the call as well as after it
  • Practice comes from real conversations, so it transfers
  • The same rubric scores practice and live calls
Rep scorecard
Rep · week 3 of ramp1 area to work
Discovery82
Objection handling64
Next step secured91
Talk/listen ratio73

Objection handling is the gap. A practice room is built from the objections this team actually hears, so the rep drills the real ones rather than a generic script.

Scored against the team's own rubric, on real calls, every call.

Infrastructure included

Warmed, monitored, and paused when it should be

Domains and mailboxes are provisioned, warmed and monitored. A domain that goes bad stops sending on its own.

  • Two-week warmup minimum, then a gradual ramp
  • Automatic halt on blacklisting or health collapse
  • Cold sending kept off the domain your business email depends on
Deliverability
2 of 4 mailboxes cleared to send14-day minimum
[email protected]
Day 18health 9730/day
[email protected]
Day 16health 9425/day
[email protected]
Day 9health 88held
[email protected]
Day 4health 81held
A mailbox cannot send until measured health, inbox rate and warmup age all pass.

How our pricing compares

Credits vs. the three-subscription stack.

To match Dialfyne, many outbound teams need a dialer, a roleplay platform, and a voice AI product. Dialfyne puts those workflows into one usage pool so cost follows actual work instead of headcount alone.

DialfynePer-seat dialer stackLive answering servicesEnterprise AI voice
Typical priceCredits from $0.08, volume discounts down to $0.05Seat fees per rep$235-$800+/moCustom quote
Pricing modelCustom usage estimate; no locked plansDialer seats plus numbers, coaching, and add-onsMinute buckets, per-call fees, or overagesUsage, platform fees, and annual terms
Outbound dialingIncludedUsually included, often seat-gatedUsually not includedConfirm in procurement
Sales roleplayIncludedSeparate roleplay subscriptionNot includedNot included
AI voiceIncludedSeparate voice AI subscriptionNot includedCore product
SetupManaged setupSales-led implementation1-2 weeks4-12 weeks
One Dialfyne poolFull comparison Full comparison Full comparison

Competitor pricing varies by contract, usage, and implementation. Use this table to compare pricing structure, then model your exact team in the calculator.

No contracts
No seat fees
No no-answer fees
No overage penalty
Setup included

Build the quote around the work that actually happens.

Book a free 30-minute revenue audit. We will show you where calls, leads, and follow-up are leaking, then map that to a custom monthly estimate.

Would rather not run it yourself? We can run the whole outbound motion for you.