Everything you need to know.

We help configure numbers, inboxes, and practice scenarios so reps can train, then dial. The starting workflow depends on your products, list, and workspace settings.

Who will dial, a calling list or CRM connection, and — if you want email — how many inboxes. Roleplay can start from your product and buyer personas. You do not need to forward a business line to an answering agent.

No. Dialfyne is for your reps. They dial, send email, and practice in roleplay. It does not replace your sales team with an inbound answering agent.

Revenue teams: SDR, BDR, AE, enablement, and RevOps. Construction Tech, MarTech, GTM Tech, and Nonprofit Tech vendors can also start with Managed Outbound on the same stack.

Reps are free. A normal month of calling is about $70 a person. Someone who dials all day is about $350. We agree a calling rate with you — typically 10¢ or 6¢ — and usage pulls from a prepaid wallet as you go. Unused money never expires. Roleplay starts at $0.20/min. Email starts at $0.02/send. Numbers are about $2/line/mo; mailboxes $8/mo and domains $15/yr.

Setup is included. Dialfyne does not charge per rep or per softphone, and there is no per-dial fee. Occupied dial time includes ring, AMD, talk, and voicemail starting at $0.10/min — a no-answer is cheap seconds, not zero. Roleplay starts at $0.20/min. Email starts at $0.02/send.

Extra usage bills at your agreed rate, not a penalty rate. Unused money in the wallet never expires. Owners can also configure hard-stop protection if they do not want any extra spend. Adding funds is done with us today. Self-serve top-up is not live for every account.

No. Money you put in the prepaid wallet never expires. Usage pulls from it as you go. Top up anytime; leftover stays until you use it.

Unused prepaid funds never expire. We earn the account by keeping dial, roleplay, and email useful for the team that uses them.

Yes. Enterprise volume rates are available for high-usage teams, multi-client owner portals, procurement needs, advanced controls, and custom billing terms.

No. Dialfyne is a human-led power dialer. A rep is on every connected call. Roleplay is AI practice against a simulated buyer — not an inbound answering agent and not an AI that cold-calls on its own.

Dialfyne is a human-led power dialer for cold outreach. A rep speaks on every connected cold call. Run 1, 2, or 3 lines per rep, with abandonment monitoring on multi-line calling. Pay for calling usage and phone numbers without per-rep software subscriptions.

No. Reps dial from a browser softphone on Dialfyne numbers. This is not an inbound receptionist that answers your main business line.

Occupied line time from ring to hangup: ring, AMD, talk, and voicemail. Recording, transcription, scorecards, and coaching ride that minute. There is no per-dial fee. A no-answer is cheap seconds, not zero.

Dedicated Google inboxes on sending domains. Warmup, DNS, and domain monitoring are included in the $8/mo inbox. Successful sends bill at $0.02, then $0.01 from 5,000, from the same prepaid wallet. Domains are $15/yr. Dial-only teams can set inboxes to zero.

No. Dial, Roleplay, and Email are independent products. Many teams start with practice only, or dial-only, and add the others later on the same wallet. Roleplay does not require Dialfyne calling or email.

AI Role Play lets your sales reps practice real customer conversations with an AI that simulates prospects, objections, and buying scenarios. Reps get instant feedback. You can paste Gong, Chorus, or plain-text transcripts to score live calls and build rooms — you do not need Dialfyne calling.

No. Roleplay is its own product. Paste transcripts from Gong, Chorus, or your current dialer, or write a custom buyer. Add Dialfyne Dial or Email later on the same prepaid wallet if you want them.

Dialfyne connects roleplay to dialing, coaching, and usage reporting. Reps practice with voice, and roleplay minutes bill on their own meter starting at $0.20/min (volume down to $0.14) instead of a separate per-seat subscription.

As many as you need. Dialfyne is not priced per rep. Voice roleplay starts at $0.20 per minute on its own meter, with volume down to $0.14, so teams can add reps without buying another seat subscription.

Dialfyne can support HIPAA-oriented configurations (BAA, encryption, access controls) when a workspace needs them. Ask during onboarding if that applies to your team.

All data is encrypted in transit and at rest. Access is role-based. Your call recordings and customer data are never shared or sold.

You do. All call recordings, transcripts, and customer data belong to your business. You can export or delete your data at any time. We retain data only as long as you are a customer or as required by law.