Everything you need to know.

Most clients are live within 48 hours of our kickoff call. We handle all the setup — you don't need new systems, new hires, or IT work. Just approve the configuration and start capturing calls.

Your business phone number, a list of services you offer, and your booking preferences. We'll build the AI voice agent around your actual workflow — including custom scripts, business hours, after-hours rules, and escalation contacts.

No. Dialfyne captures and books the leads your team is missing — after hours, during busy periods, and when everyone's already on a call. Your team handles the jobs. Dialfyne makes sure no job gets missed.

Any service business that relies on inbound calls — HVAC, plumbing, roofing, electrical, dental, law firms, landscaping, pest control, auto repair, chiropractic, med spa, and more. If your phone rings and jobs get booked, Dialfyne is built for you.

Dialfyne credit packages start at $149/month for 3,000 credits. Growth is $449/month for 9,000 credits, and Scale is $1,199/month for 26,000 credits. Phone lines are $2 per line per month.

Setup is included. Dialfyne does not charge per rep, and no-answer dials or ring time do not burn credits. Human connected talk uses 1 credit per minute, AI-powered talk uses 4 credits per minute, and voicemail drops use 0.25 credits each.

Each package has a clear overage rate: Starter is $0.07 per extra credit, Growth is $0.06, and Scale is $0.05. Owners can also configure hard-stop protection if they do not want overage.

No contracts. Cancel anytime. We earn your business every month by delivering measurable results — more booked appointments, fewer missed calls, and higher revenue.

Yes. Enterprise plans are available for custom credit pools, multi-client owner portals, procurement needs, and advanced controls. Contact us for custom pricing tailored to your usage.

No. Dialfyne uses advanced voice AI that sounds natural, conversational, and human. Callers typically can't tell they're speaking with AI — they just know someone answered their call immediately and helped them book.

Yes. The AI can check real-time availability, book appointments into your calendar, route emergency calls to on-call staff, collect intake information, and follow your exact business rules.

Every captured lead is logged in your dashboard with full call details, contact info, and booking status. Urgent calls get forwarded to your on-call staff immediately. Non-urgent leads are queued for your team each morning with all context ready.

Yes. Dialfyne integrates with any phone system that supports call forwarding — which is virtually all of them. We provide a dedicated number or forward your existing number. No hardware changes required.

Yes. Dialfyne supports multilingual conversations including Spanish. The AI detects the caller's language and responds naturally in that language, with the same booking and routing capabilities.

AI Role Play lets your sales reps practice real customer conversations with an AI that simulates prospects, objections, and buying scenarios. Reps get instant feedback on tone, pacing, objection handling, and closing technique.

Dialfyne connects roleplay to dialing, AI voice, coaching, and usage reporting. Reps practice with voice, and roleplay minutes use the same credit pool as other AI-powered talk instead of a separate per-seat subscription.

As many as you need. Dialfyne is not priced per rep. Voice roleplay uses AI credits at 4 credits per minute, so teams can add reps without buying another seat subscription.

Yes. Dialfyne offers HIPAA-compliant configurations for medical and dental practices, including Business Associate Agreements (BAAs), encrypted data handling, and secure call logging.

All data is encrypted in transit and at rest. We use SOC 2 Type II certified infrastructure, role-based access controls, and regular security audits. Your call recordings and customer data are never shared or sold.

You do. All call recordings, transcripts, and customer data belong to your business. You can export or delete your data at any time. We retain data only as long as you are a customer or as required by law.