Subprocessors
Last updated: August 17, 2026
Dialfyne engages the following subprocessors to deliver the Services. Each is bound to process personal data only on Dialfyne's instructions (except independent controllers such as Stripe for cards) and to maintain appropriate security. This list is the Sub-Processor List referenced in the DPA. Object within 14 days of an update by emailing [email protected].
Core product
| Subprocessor | Purpose | Data | Location |
|---|---|---|---|
| Telnyx | Telephony (calls, numbers) and Call Control | Call audio, phone numbers, metadata | USA |
| Deepgram (including via Telnyx) | Speech-to-text | Call / streaming audio, transcripts | USA |
| Google (Gemini) | Roleplay speech and related inference | Live audio or text as configured | USA |
| Anthropic | Scoring, classification, drafting, coaching | Transcripts and bounded prompts | USA |
| OpenAI | Optional inference fallback | Bounded text prompts | USA |
| Moonshot AI (Kimi) | Optional live-context / research inference | Bounded prompts that may include call or company context | China |
| LiveKit | Avatar roleplay transport (when enabled) | Live roleplay audio/video | USA |
| TruGen | Avatar rendering (when enabled) | Live roleplay audio/video | Confirm with vendor |
| Supabase | Database, storage, authentication | Stored workspace data, recordings, transcripts | USA |
| Vercel | Portal and marketing hosting | Request and session data | USA |
| Railway | Voice server and related APIs | Call audio in transit, application data | USA |
| Cloudflare | CDN, DNS, bot protection, Turnstile | Request data | USA / global edge |
| Stripe | Payments | Billing contact and payment metadata | USA |
| Resend | Transactional email | Email addresses and message content | USA |
| InboxKit | Mailbox / sending-domain infrastructure | Mailbox and sending-domain configuration, message traffic as needed | USA |
Marketing website visitors
| Subprocessor | Purpose | Data | Location |
|---|---|---|---|
| Google Analytics / Ads | Website analytics and advertising | Usage and advertising identifiers | USA |
| Apollo.io | Sales intelligence / visitor enrichment | Business visitor / prospect data | USA |
| RB2B | Website visitor identification | Website visitor data | USA |
How this list works
- These vendors help Dialfyne place calls, transcribe, score, host, send email, and take payment.
- Moonshot (Kimi) is an optional research path. When it is on, bounded prompts may be processed in China; location is in the table above.
- EEA, UK, and Swiss transfers use the Standard Contractual Clauses in the DPA.