Messaging

Twilio SMS

Send automated SMS confirmations and team notifications via Twilio when Dialfyne books appointments or captures leads.

How it works

Send automated text notifications when things happen. Notify your team when an appointment is booked, confirm bookings with callers via SMS, or send custom messages using templates with variables like {callerName}, {dateTime}, and {businessName}. Configure owner notifications, prospect confirmations, and custom templates per event.

During a call

book_appointment success → SMS sent to owner and/or prospect instantly.

Features

Team notification SMS
Booking confirmation texts
Custom message templates
Dynamic variables ({callerName}, {dateTime}, {businessName})
Per-event template configuration
Instant delivery via Twilio

Setup

Connect your Twilio account (SID + Auth Token). Configure message templates and choose which events trigger SMS in the Dialfyne dashboard.

Ready to connect Twilio SMS?

Book a free audit and we will get you set up in under 48 hours.