Automation
Dialfyne + Make
Use Make scenarios to branch Dialfyne call, lead, and coaching events into the rest of your business systems.
Conversation completed
Call details captured in Dialfyne
Outcome prepared
Dialfyne captures the conversation and scorecard; Make handles the downstream workflow once the event fires.
Make updated
The right record now has the context
One clean handoff
From conversation to system of record.
Make is a flexible automation layer for teams that want more branching and transformation than a simple point-to-point sync. Dialfyne sends signed webhook events to a Make custom webhook, and Make can route each event by type, enrich it, format it, and push it into CRMs, messaging tools, databases, support tools, or internal APIs.
The workflow
Dialfyne sends call.scored -> Make branches by score or outcome -> manager gets alerted, CRM is updated, and a coaching task is created.
What moves automatically
ConnectedControlled setup
Create a Make custom webhook, register it in Dialfyne, subscribe to the events you need, and use Make routing by event type.
Visible by design
Every sync stays attached to a real conversation and outcome, so your team can review the context.
Built for the next step
The integration moves the useful detail forward instead of dumping another block of unstructured notes.
Ready when you are
Put Make in the loop.
We’ll map the workflow with you and make sure the handoff fits how your team works.