Usage-Based AI Receptionist

Pay per minute talked, not per call or per seat.

Per-call answering services nickel-and-dime you with surprise overage. Per-seat and per-door AI tax you for capacity you never use. Dialfyne is purely usage-based. AI talk is 4 credits per minute and only counts while the agent is actually on a call. No per-seat fee, no per-line fee, and calls that do not connect cost nothing.

AI talk billed at 4 credits per minute, only while on a callNo per-seat, no per-line, no per-call surprise overageCalls that do not connect cost nothingReps and softphones are always free. Scale the team, not the bill
See pricingBook a demo
app.dialfyne.com
Inbound line
Dana · Portland, OR
On call
Answered in one ring
No phone tree, no hold
Qualified the caller
15 reps · needs pricing
Booked a discovery
Tomorrow · 9:00 AM
Sent confirmation
Caller and account owner
Today’s coverage
17
Calls answered
4
Meetings booked
0
Sent to voicemail
42s
Avg. response
Next booking
Discovery with Dana
Tomorrow · 9:00 AM · Google Meet
4 cr
per AI talk minute. Only when on a call
1 cr
per minute of connected human talk
0.25
credits per voicemail drop
$0
per seat, per line, and per non-connect

Pricing that makes sense

A receptionist priced by the minute it works.

No per-call meter racking up on every ring. No per-seat tax for capacity you never touch. You buy a shared pool of credits and spend it only on conversations that happen.

01

Billed per AI minute

The meter runs at 4 credits per minute only while the agent is actually talking to a caller. Ring time, hold music, and dead air never draw down your credits.

02

No surprise overage

Per-call answering services bill a flat block then pile on overage when you cross it. Dialfyne has one transparent rate, so your bill tracks real usage with no end-of-month shock.

03

Non-connects are free

A call that rings out, hits a busy signal, or never connects costs you nothing. You only spend credits on conversations that actually take place.

04

No per-seat or per-door fee

Add the whole floor for free. There is no per-seat tax like per-seat AI tools and no per-door pricing like property-management AI. You pay for talk, not capacity.

05

One shared credit pool

AI receptionist minutes, human dialer talk, and voicemail drops all draw from the same balance. One bill across the platform, easy to forecast.

06

All-in-one, not metered apart

The receptionist, power dialer, and roleplay coaching share one balance and one login. Recording, transcription, and scorecards are included, never metered.

How billing works

Usage-based, transparent, and easy to forecast.

01

Buy a credit pool

Pick a credit package that fits your call volume. Credits are shared across the receptionist, dialer, and roleplay, so there is nothing to allocate per rep or per line.

02

The AI answers and talks

When the receptionist picks up a call, the meter runs at 4 credits per minute for AI talk time. Connected human talk is 1 credit per minute and voicemail drops are 0.25 credits each.

03

You only pay for real talk

Rings, busy signals, and non-connects cost nothing. No per-seat fee, no per-line fee, no per-call overage. Your bill tracks the minutes that actually happened.

Plain-English answer

What is a usage-based AI receptionist?

A usage-based AI receptionist charges by the minute it actually talks, not by the call, the seat, or the door. Dialfyne bills AI talk at 4 credits per minute and only while the agent is on a call. There is no per-seat fee, no per-line fee, and no per-call overage, and calls that do not connect cost nothing. It is the anti per-call, anti per-seat, anti per-door way to price call answering.

  • AI talk is 4 credits per minute, only while on a call
  • No per-seat, per-line, or per-call surprise overage
  • Calls that do not connect cost nothing
  • Reps and softphones are free. One shared credit pool

How it compares

The anti per-call, anti per-seat pricing model.

Dialfyne (usage-based)Per-call answering servicesPer-seat / per-door AI
UnitPer AI minutePer callPer seat or per door
Surprise overageNoYesN/A
Pay for non-connectsNoSometimesN/A
Reps / seatsFreeN/APaid
PredictabilityHighLowMedium
All-in-one dialer + roleplayYesNoNo

Details, without the pitch

Pricing questions

How is a usage-based AI receptionist priced?

You buy a shared pool of credits and spend them only on talk. AI receptionist time is 4 credits per minute and only counts while the agent is on a call. There is no per-seat fee, no per-line fee, and no per-call charge. Calls that do not connect cost nothing.

How is this different from a per-call answering service?

Per-call services bill a flat monthly block of calls then add overage when you exceed it, which gets expensive fast. As reported, Smith.ai starts around $95 per month plus per-call overage. Dialfyne charges one transparent per-minute rate with no block to blow past and no overage surprise.

How is this different from per-seat or per-door AI?

Per-seat AI charges for capacity you may never use, and per-door pricing, as reported with tools like EliseAI, scales with units rather than usage. Dialfyne has no per-seat or per-door fee. Reps and softphones are free and you pay only for the minutes the AI actually talks.

Do I pay for calls that do not connect?

No. A call that rings out, hits a busy signal, or never connects costs nothing. The meter only runs while a real conversation is happening.

Are reps and seats really free?

Yes. There is no per-seat charge on any plan. Add the whole team and every browser softphone for free. You only spend credits on AI talk, connected human talk, and voicemail drops.

Is the dialer and roleplay included in the same balance?

Yes. The receptionist, power dialer, and roleplay coaching all draw from one shared credit pool under one login and one bill. Recording, transcription, and scorecards are included, never metered separately.

Keep exploringPricingAI ReceptionistPower DialerAI RoleplaySpeed to LeadCompare DialfyneIntegrationsStart free

Ready when you are

Stop paying for capacity you never use.

See exactly what usage-based pricing looks like against your current per-call or per-seat bill, then book a walkthrough to watch it answer live.

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