Field Service

Workiz

Connect your voice AI to Workiz for lead and job creation.

How it works

Connects your voice AI to Workiz for lead and job creation. The AI can create customers (leads) and jobs during calls, capturing name, phone, email, service address, job type, and scheduled datetime. It searches existing Workiz records by phone first to avoid duplicates.

During a call

Caller requests service → AI calls workiz_create_job → creates lead/customer → creates job in Workiz → confirms details.

Features

Phone-based duplicate search
Lead and customer creation
Job creation with full details
Service address capture
Job type and datetime scheduling
Real-time Workiz sync

Setup

Connect your Workiz account and map your job types, service areas, and default assignees in the Dialfyne dashboard.

Ready to connect Workiz?

Book a free audit and we will get you set up in under 48 hours.