Medical Practices
Fyne is an AI receptionist built for medical practices. It handles appointment inquiries, general patient questions, and after-hours calls — so your clinical staff can focus on care, not the phone.
The Problem
Medical practices lose an average of 35% of inbound calls to voicemail, peak-hour overload, and after-hours gaps. Patients calling for appointments, prescription refills, or follow-up questions do not leave voicemail — they call the next practice on their insurance directory. A single missed new patient inquiry can represent $1,500 to $5,000 in annual practice revenue.
The worst part? Your front desk is doing their best, but they cannot answer the phone while they are checking in a patient, verifying insurance, or handling a billing question. During peak appointment hours, call volume often exceeds front desk capacity — and patients go unanswered.
Fyne is built specifically for medical practices that depend on phone calls to fill their appointment book. Our AI receptionist captures every call — during peak hours, after hours, weekends, and holidays — and converts callers into logged appointment requests before they ever think about calling another practice.
How It Works
Dialfyne integrates with your existing phone system. No new hardware. No staff changes. Live in 48 hours.
When a patient calls your practice, Fyne picks up within two rings — during peak hours, after hours, or on weekends. It greets them with your practice name and identifies whether they need an appointment, have a question, or are calling about a prescription.
Fyne collects patient information, handles appointment requests, answers general questions, or routes after-hours calls — all following your custom protocols. It does not provide clinical advice or medical guidance.
For calls requiring clinical staff, Fyne escalates per your defined rules. For standard requests, your front desk gets a detailed summary — patient info, request type, and urgency — so they can follow up efficiently.
Results
Fyne turns missed calls into logged appointment requests — without adding headcount or overloading your front desk.
Including peak hours, nights, weekends, and holidays. No voicemail, no busy signals, no patients calling another practice because nobody picked up.
Evening and weekend callers get their information captured and logged for your morning follow-up. No more new patients booking elsewhere because your office was closed.
Nurses and providers can focus on patient care while Fyne handles non-clinical calls — appointment requests, general questions, and prescription refill inquiries.
No hardware, no IT work, no hiring. We build the call flow to your specifications and you review it before it goes live.
Pricing
Dialfyne credit packages start at $149/month for 3,000 credits, with Growth at $449 for 9,000 credits and Scale at $1,199 for 26,000 credits. Human connected talk uses 1 credit per minute, AI-powered talk uses 4 credits per minute, voicemail drops use 0.25 credits, and no-answer dials are free. No setup fees, no long-term contracts.
See Full PricingFrequently Asked Questions
Fyne connects to your practice phone and answers calls when your front desk cannot. It handles appointment requests, collects patient information, and routes calls per your protocol. It does not provide clinical advice or medical guidance.
Fyne handles administrative and scheduling calls — not clinical conversations. It operates similarly to a live answering service and can be configured with HIPAA-aware call handling protocols. Contact us to discuss your compliance requirements.
Fyne answers, handles the call per your after-hours protocol, and logs everything for your team. Calls that meet your urgency threshold can be escalated to an on-call nurse line or answering service of your choice.
Fyne can collect appointment request details and preferences. Integration with your practice management software depends on the system. Contact us to confirm compatibility.
Dialfyne credit packages start at $149/month for 3,000 credits, with Growth at $449 for 9,000 credits and Scale at $1,199 for 26,000 credits. Human connected talk uses 1 credit per minute, AI-powered talk uses 4 credits per minute, voicemail drops use 0.25 credits, and no-answer dials are free.
48 hours from signup. We build the call flow to your specifications and you review it before anything goes live.
Book a 30-minute medical practice audit and see exactly how many patient calls you are missing — no slides, no pitch deck, just your data.
Book a Free AuditServing Medical Practices Nationwide
Fyne serves medical practices in every major US market. Find your city below to see local pricing, setup timelines, and how other practices in your area are using AI to keep their appointment books full.
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Book a free 30-minute medical practice audit. We will analyze your current call coverage, calculate your exact monthly revenue loss from missed appointments, and show you how Fyne captures every patient call — without adding a single person to your payroll.
Book My Free Medical Practice AuditNo setup fees. No long-term contracts. Most medical practices are live in 48 hours.